Managing finances and household bills can be challenging, and unexpected costs can increase that burden. The cost of living crisis is affecting us all due to rising fuel, energy and food costs, but help is available….
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Please note that if you do not enter the invoice reference number we cannot guarantee that your payment will be allocated to the correct invoice and you may be contacted for non payment.
Refunds for Bookings
Refunds are considered on a case-by-case basis, in accordance with the Terms and Conditions of your booking. Follow the link for full details of your Hirer’s Terms and Conditions, or please view your hirer’s information pack.
Where a refund is agreed, this will be processed within 30 days.